NDIS Plan Management Services
We help you get the most out of your NDIS plan.
P2P processes your NDIS invoices, tracks your spending, and gives you the freedom to choose any provider (registered or not). Plan Management is funded by the NDIS at no cost to you, and by choosing P2P, you're supporting a not-for-profit that puts people first.
You can ask for Plan Management at your NDIS planning meeting or review. It's added on top of your budget at no cost to you.
What is Plan Management?
Plan Management is when you appoint a plan manager to manage your NDIS plan funding. It gives you the flexibility to pick whichever providers you like without the additional workload of looking after your claims.
A Plan Manager processes your NDIS invoices and reimbursements on your behalf. We also help make your plan more flexible by letting you access providers who are not registered with the NDIS.
Funding for Plan Management is paid by the NDIS on top of your funding. You can ask for it at your NDIS planning meeting.
How does Plan Management work?
Step 1: Invoice Received
You or your provider will send your invoice to us via email.
Step 2: Invoice Approval (Optional)
If you have chosen to approve invoices, we'll send you an approval request by email. After approval, or 48 hours, we move to the next step.
Step 3: The Invoice is Entered
We enter the details into our system, check everything is correct, and submit the claim to the NDIS.
Step 4: The Invoice is Submitted
Once sent to the NDIA, their system reviews the details and approves the claim.
Step 5: The Funding is Received
Two business days after the claim is sent, the money is released and sent to P2P.
Step 6: The Provider is Paid
As soon as we have the funding, we create a payment to the provider and send them a remittance advice.
Why choose P2P as your Plan Manager?
- We help you get the most out of your NDIS plan
- Many of our plan managers have lived experience with an NDIS plan and understand how important it is to have the right person to help you
- Our team connects participants, providers and the NDIS to help ensure payments for your supports go through smoothly.
- P2P Plan Management provides participants with resources to make informed choices about the supports you want.
Skills building for NDIS participants
The P2P Plan Management team offer personalised 1 on 1 sessions with participants and their nominees to help build skills in the NDIS world.
The session can cover topics including
* Understanding your NDIS plan
* Finding and working with providers
* Budgeting tools and tips
* Home and Living Options
Sessions need to be booked in advance and cost just $80.06 per hour which can be claimed from your NDIS funding.
For more information and bookings – click here!
Plan Managers Can:
- Process invoices from any service provider (not just NDIA registered service providers) for all plan managed funding
- Check that invoices meet NDIA requirements and help your provider to invoice correctly
- Keep you informed of your budget balances and the support that has been claimed.
Plan Managers Cannot:
- Provide financial advice or tell you what can or cannot be claimed
- Check the accuracy of invoices in terms of the service provided, for example, the number of hours a service was used for.
- Complete a budget for you.
Plan Management Resources
Looking for more information about plan management, the NDIS, or working as a provider? Click on the images below.
Are you a provider? All invoices for NDIS claims can be sent to ndisfinance@p2pqld.org.au
4 Easy Steps to Sign Up
Step 1
Sign up via our easy online form or request a callback and speak with our friendly intake team.
